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Perspective

In-Person Health Care as Option B

List of authors.
  • Sean Duffy, B.S.,
  • and Thomas H. Lee, M.D.

Face-to-face interactions will certainly always have a central role in health care. But a system focused on high-quality nonvisit care would work better for many patients — and quite possibly for physicians as well.

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Funding and Disclosures

Disclosure forms provided by the authors are available with the full text of this article at NEJM.org.

Author Affiliations

From Omada Health, San Francisco (S.D.); and Press Ganey, Wakefield, and Harvard Medical School, Boston — both in Massachusetts (T.H.L.).

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