We will request information from you if you establish a personal profile on our site to gain access to certain content or services, if you ask to be notified by e-mail about online content, or if you participate in surveys we conduct. This requires the input of personal information and preferences that may include, but is not limited to, details such as your name, address (postal and e-mail), telephone number, or demographic information. If you request paid content, including subscriptions, we will also ask for payment information such as credit card type and number.

Information That Is Automatically Collected

Log Files
We use log files to collect general data about the movement of visitors through our site. This may include some or all of the following information: the Internet Protocol Address (IP Address) of the machine which accessed our Web site, host name, domain name, browser version and platform, date and time of requests, and the files downloaded or viewed. We use this information to measure and analyze traffic and usage of NEJM Online.

Cookies
We also use cookies to collect information and help personalize your online experience. Cookies are small files stored on your computer that we use to recognize you and your access privileges and preferences. Cookies allow you to store your user name and password so you don’t have to log in each time you visit. We store minimal personally identifying information in cookies and protect this information. We do not store complete records or credit card numbers in cookies. Most Web browsers automatically accept cookies. Most browsers can be configured to prevent this, but you may not be able to access some parts of our site without cookies.

Clear Gifs (Web Beacons/Web Bugs)
We may also use clear gifs which are tiny graphics with unique identifiers that function similarly to cookies to help us to track site activity. We do not use these to collect personally identifying information.

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Information that you provide to us will be used to process, fulfill, and deliver your requests for content and services. We may send you information about our products and services, unless you have indicated you do not wish to receive further information. 

Information that is automatically collected is used to monitor usage patterns of NEJM Online in order to help us improve the site and its service offerings.

We do not sell or rent your e-mail address to any third party. You may unsubscribe from our e-mail services at any time.  For additional information on how to unsubscribe from our e-mail services, please refer to the How to Make Changes to Your Information section of this Privacy Policy.

We may report aggregate information about NEJM Online usage to third parties, including our service vendors and advertisers.  For additional information, please also see our Internet Advertising Policy. We may also disclose personal and demographic information about your use of NEJM Online to companies and individuals we engage to perform functions on our behalf.  Examples may include hosting our Web servers, analyzing data, and providing marketing assistance.  These companies and individuals are obligated to maintain your personal information as confidential and may have access to your personal information only as necessary to perform their requested function on our behalf.

Advertisers
We contract with third-party advertisers and their agents that post on our site banner and other advertisements, which may link to other Web sites not under our control. These third-party advertisers may use cookie technology or similar means to measure the effectiveness of their ads or may otherwise collect personally identifying information from you when you leave our site. We are not responsible or liable for any content, advertising, products or other materials offered from such advertisers and their agents. Transactions that occur between you and the third-party advertisers are strictly between you and the third party and are not our responsibility. You should review the privacy policy of any third-party advertiser and its agent, as their policies may differ from ours.

Advertisement Servers
We use a third-party ad server, CheckM8, to serve advertising at NEJM Online. CheckM8 does not collect any personally identifiable information regarding consumers who view or interact with CheckM8 advertisements. CheckM8 solely collects non-personally identifiable ad delivery and reporting data. For further information, see CheckM8’s privacy policy.

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WHAT SECURITY MEASURES ARE USED?

When you submit personal information via NEJM Online, your information is protected both online and off-line with what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use the latest Secure Socket Layer (SSL) technology, which encrypts your credit card and personal information.

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HOW TO MAKE CHANGES TO YOUR INFORMATION

Once you have created an identity or paid account on our site, you can update your personal information at any time. You may also choose to stop receiving offer information from us about content or services. You can do this by visiting our online Customer Service Center and clicking on the Change Your Profile link.

You can also contact our Customer Service Department at (800) 843-6356 or (781) 893-3800, extension 5515, (outside the USA), nejmcust@mms.org, or Customer Service, New England Journal of Medicine, 860 Winter Street, Waltham, MA  02451-1413, USA.

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USER-GENERATED CONTENT FORUMS

Any data or personal information that you submit to us as user-generated content becomes public and may be used by MMS in connection with NEJM and other MMS publications in any and all media.  For more information, see our User-Generated Content Guidelines.

OTHER INFORMATION

Compliance with Legal Process

We may disclose personally identifying information if we are required to do so by law or we in good faith believe that such action is necessary to (1) comply with the law or legal process; (2) protect our rights and property; (3) protect against misuse or the unauthorized use of our Web site; or (4) protect the personal safety or property of our users or the public.

Children

NEJM publications are not intended for children under 13 years of age. We do not knowingly collect or store any personal information from children under 13.

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Changes to This Policy

This privacy policy may be periodically updated. We will post a notice that this policy has been amended by revising the “Last updated” date at the top of this page. Use of NEJM Online constitutes consent to any policy then in effect.

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Contact Us

Please direct any questions regarding this privacy policy to webmaster@nejm.org.

The New England Journal of Medicine publishing offices are located at 860 Winter Street, Waltham, MA 02451, USA; telephone (781) 893-3800. The editorial offices are located at 10 Shattuck Street, Boston, MA 02115, USA; telephone (617) 734-9800.

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